Support
Signals received.
For app support, bug reports, or privacy requests, write to support@136media.com.
Report a problem
Please include your device model, Android version, app version, steps to reproduce the problem, and a short description of what happened.
Screenshots are optional. Remove personal information before attaching them. Never send passwords or payment details.
Email a bug report ↗Progress and settings
Game progress, choices, archive history, and settings are saved on your device. The Janus Engine has no player account and no developer-operated cloud save service.
Android may back up and restore app data depending on your device and provider settings. Manage those backups separately through Android or your backup provider.
Erase local data
Open Android Settings → Apps → The Janus Engine → Storage, then choose Clear storage or Clear data. Labels vary by device. This erases local progress and settings on that device.
An Origin Reset is a gameplay mechanic. It does not delete all locally stored app data. Clearing local data may not delete copies held in an Android backup; manage backups separately.
Contact
Use support@136media.com for app support, bug reports, and privacy requests.
For general or business inquiries, contact contact@136media.com.
Read the Privacy Policy.